HB NEXT Refund Policy

Thank you for ordering from HB NEXT,

Training class orders

HB NEXT offers 100% refunds for training class fees provided cancellations are made within 72 hours of your order and at least 24 hours prior to the scheduled class time.

Physical Products

In order to be eligible for a refund on physical products, you have to return the product within 30 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in any way. HB NEXT will inspect the product upon receipt and process your refund.

All returns will be refunded to the original payment method used for the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.

If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund.

If anything is unclear or you have more questions feel free to contact us at 770-619-1669